Privacy Statement

Caswell House is committed to ensuring that your privacy is protected. This privacy policy explains what information is collected about you, how we use this information, how you can instruct us if you prefer to limit the use of the information, and the procedures that we have in place to safeguard your privacy.

 

The information we collect and how we use it

If you contact us (either online, in person, via telephone, fax or letter) and provide any personal data (such as name, address, telephone number etc) then this information will only be used in the course of providing service to you. We will not send unsolicited communications to you unless you explicitly give your consent. Also, we will not pass any of your personal details on to third parties unless it is necessary to facilitate your enquiry.

In addition to any personal data you might supply to us, we collect aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the site and our services and we may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

 

Cookies

“Cookies” are small pieces of information between a web server and a web browser, which enable the server to collect information from the browser. The Caswell House website uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this.

GA makes use of cookies, details of which can be found on Google’s developer guides. Our website uses the analytics.js implementation of GA.

Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

You can view the Google Privacy Policy here.

 

How we protect your information

The Internet is not a secure medium. However, we have put in place various security procedures to help ensure that your information is as secure as is possible.

We also keep your information confidential. Our internal procedures cover the storage, access and disclosure of your information.

 

Data Breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

 

How to contact Caswell House

We welcome your views about our website and our privacy policy. If you wish, you may contact us with any queries or comments, our details are below.

 

Data Protection Officer

Mrs. Amanda Matthews
Proprietor, Caswell House
Telephone: 01993 701064
Email: amanda@caswellhouse.co.uk

 

Changes to our privacy policy

This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.

“A wonderful day, stay and amazing breakfast”
2018-06-29T11:43:52+00:00
“A wonderful day, stay and amazing breakfast”
"We had a brilliant day and were blown away by the beauty of Caswell House."
2018-06-29T11:41:48+00:00
"We had a brilliant day and were blown away by the beauty of Caswell House."
“We had a fantastic time, the Bridal Booth was a real hit and everyone was talking about it. We really loved the guest book with all the pictures, it made the day extra special.”
2018-06-29T11:43:23+00:00
“We had a fantastic time, the Bridal Booth was a real hit and everyone was talking about it. We really loved the guest book with all the pictures, it made the day extra special.”
"We are so pleased we held our wedding at Caswell House and we really did have the best day ever."
2018-06-29T11:42:10+00:00
"We are so pleased we held our wedding at Caswell House and we really did have the best day ever."
“Thank you so much for all of your assistance with the wedding, it was absolutely the perfect day and people keep commenting on how beautiful the venue was. The team at Caswell were invaluable. Thank you!
2018-06-29T11:39:59+00:00
“Thank you so much for all of your assistance with the wedding, it was absolutely the perfect day and people keep commenting on how beautiful the venue was. The team at Caswell were invaluable. Thank you!
“Thank you for your amazing hospitality - you made our day!”
2018-06-29T11:40:39+00:00
“Thank you for your amazing hospitality - you made our day!”
“Our heartfelt thanks for all of your absolutely amazing help in making our dream wedding come to life!”
2018-06-29T11:39:31+00:00
“Our heartfelt thanks for all of your absolutely amazing help in making our dream wedding come to life!”
"Caswell House was the perfect setting for the most joyful and special day in our lives, thank you so much."
2018-06-29T11:40:20+00:00
"Caswell House was the perfect setting for the most joyful and special day in our lives, thank you so much."
“We are full of memories we will cherish for the rest of our life, and we are very grateful that you helped us create the most beautiful day.”
2018-06-29T11:39:11+00:00
“We are full of memories we will cherish for the rest of our life, and we are very grateful that you helped us create the most beautiful day.”
“Caswell House is a truly stunning place and one we will never forget”
2018-06-29T11:41:00+00:00
“Caswell House is a truly stunning place and one we will never forget”
"We really did have the most amazing day and came away buzzing afterwards."
2018-06-29T11:42:58+00:00
"We really did have the most amazing day and came away buzzing afterwards."
“Thank you all so much for making our wedding day the most joyful and special day of our lives.”
2018-06-29T11:42:35+00:00
“Thank you all so much for making our wedding day the most joyful and special day of our lives.”
"A huge thank you for the perfect venue and for ensuring everything ran smoothly on our special day."
2018-06-29T11:44:27+00:00
"A huge thank you for the perfect venue and for ensuring everything ran smoothly on our special day."
"A massive thank you for everything you did for us. We wouldn’t change one thing about our wedding."
2018-06-29T11:41:25+00:00
"A massive thank you for everything you did for us. We wouldn’t change one thing about our wedding."
"Thank you for making our day magical, stunning - just perfect in every way"
2018-06-18T20:15:59+00:00
"Thank you for making our day magical, stunning - just perfect in every way"
"Our day was perfect, Caswell House is a truly stunning place and one we will never forget"
2018-06-18T19:33:11+00:00
"Our day was perfect, Caswell House is a truly stunning place and one we will never forget"

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