Privacy Policy

Caswell House is committed to ensuring that your privacy is protected. This privacy policy explains what information is collected about you, how we use this information, how you can instruct us if you prefer to limit the use of the information, and the procedures that we have in place to safeguard your privacy.

 

THE INFORMATION WE COLLECT AND HOW WE USE IT

If you contact us (either online, in person, via telephone, fax or letter) and provide any personal data (such as name, address, telephone number etc) then this information will only be used in the course of providing service to you. We will not send unsolicited communications to you unless you explicitly give your consent. Also, we will not pass any of your personal details on to third parties unless it is necessary to facilitate your enquiry.

In addition to any personal data you might supply to us, we collect aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the site and our services and we may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

 

HOW WE PROTECT YOUR INFORMATION

The Internet is not a secure medium. However, we have put in place various security procedures to help ensure that your information is as secure as is possible.

We also keep your information confidential. Our internal procedures cover the storage, access and disclosure of your information.

 

DATA BREACHES

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

 

HOW TO CONTACT CASWELL HOUSE

We welcome your views about our website and our privacy policy. If you wish, you may contact us with any queries or comments, our details are below.

 

DATA PROTECTION OFFICER

Mrs. Amanda Matthews
Proprietor, Caswell House
Telephone: 01993 701064
Email: amanda@caswellhouse.co.uk

 

CHANGES TO OUR PRIVACY POLICY

This privacy policy may change from time to time inline with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.